Hotel Revenue Management Shared Services

Effective revenue management to optimize revenue and improve financial results through occupancy and ADR takes several skills, time, and resources to be sure you’re selling the right room, at the right time, for the right price through the right distribution channel. Our team of highly skilled revenue managers work remotely and will utilize their years of experience, deep analytical skills, proven pricing strategies, and knowledge of markets to generate the best possible financial results for your property. You’ll always maintain complete control and you’ll always have a revenue manager just a phone call away.

Essential Package

Ideal for Small Inns & B&Bs

$600/month

Monthly Strategy Call
Monthly Revenue Status Call
Segmentation Strategy
Pricing Setup and Management
Basic Yield Management
RMS Management
Pricing Guidelines for Business Segments
Weekly Reporting
Revenue Management Audit
Packages & Promotions
Competitor Set Analysis & Monitoring
OTA Optimization

Plus Package

Ideal for Select Service & Mid-Size Hotels

$1,000/month

Monthly Strategy Call
Bi-Weekly Revenue Status Calls
Segmentation Strategy
Pricing Setup and Management
Basic Yield Management
RMS Management
Pricing Guidelines for Business Segments
Weekly Reporting
Revenue Management Audit
Packages & Promotions
Competitor Set Analysis & Monitoring
OTA Optimization

Premium Package

Ideal for Full Service or Large Hotels

$2,500/month

Monthly Strategy Call
Weekly Revenue Status Calls
Segmentation Strategy
Pricing Setup and Management
Basic Yield Management
RMS Management
Pricing Guidelines for Business Segments
Weekly Reporting
Revenue Management Audit
Packages & Promotions
Competitor Set Analysis & Monitoring
OTA Optimization

Looking for a more custom program solution? It would be our pleasure to collaborate with you to develop a complete custom program for you that meets your property’s individual needs and budget.

Contact Us

Contact us today to get instant access to a pool of experienced hospitality sales & marketing professionals who are at your immediate disposal or to learn why hundreds of hotels and other hospitality businesses embrace us as an extension of their sales team.

Meet Just A Few Members Of Our Team

Now more than ever, due to the current employment landscape, we’ve been able to secure some of the most talented hotel sales & marketing professionals in the business to fulfill our client’s needs. With different levels of experience and expertise, and a wide variety of hotel types and brands represented, we are able to provide the perfect professional while staying within our client’s budgets.

Hetty Y.

Years in Hospitality Industry: 11 years
Most Recent Role: Task Force - Front Office Manager
Previous Role Experience: Front Office Manager, Assistant Director of Housekeeping, Housekeeping Manager, Task Force Operations Manager
Brand Experience: Westin, Loews, Hyatt Place, Holiday Inn
Management Company Experience: Interstate Hotels, HEI
Expertise: Training and Development, Front Office Leadership, Housekeeping Management, Inventory Control, Process Management, Project Management, Budgeting

Jennifer W.

Years in Hospitality Industry: 17 years
Most Recent Role: Director of Marketing Communications
Previous Role Experience: Marketing Manager, Regional Marketing Manager
Brand Experience: Delano, Shore Club, Mondrian
Management Company Experience: Morgans Hotel Group
Expertise: Hotel outlet marketing, promotional campaigns, partnerships, social media, event planning

Nancy R.

Years in Hospitality Industry: 32 years
Most Recent Role: Convention Development Manager for Experience Grand Rapids
Previous Role Experience: Outside Sales, National, Regional and State Sales Manager
Brand Experience: Marriott and Holiday Inn
Expertise: Researching and Prospecting, CRM Maintenance, Account Management and Maintenance

Sonia D.

Years in Hospitality Industry: 20 years
Most Recent Role: Social Events Sales Manager
Previous Role Experience: Catering Sales Manager, Sales Manager
Brand Experience: Marriott, Hyatt, Crowne Plaza, Four Seasons Hotel
Management Company Experience: Pyramid Hotel Group, Crestline Hotels, Davidson Hotels and Resorts, Russell Hospitality Group
Expertise: Social, Weddings, Corporate, Menu Creation, Wedding Style Shoots, Convention Center, Grand Opening

Christy R.

Years in Hospitality Industry: 25 years
Most Recent Role: Director of Sales and Marketing
Previous Role Experience: Global Account Director
Brand Experience: Marriott, Starwood
Management Company Experience: Legacy Ventures
Expertise: Global Sales with Group and Business Transient, : Focus/Growth Accounts: Fed Rooms, Fed Ex, NetJets, UPS, GA Pacific

Felicia C.

Years in Hospitality Industry: 18 years
Most Recent Role: Conference Services & Events Director
Previous Role Experience: Event Manager, Restaurant Manager, Line Cook
Brand Experience: Marriott
Management Company Experience: Marcus, Aparium
Expertise: Corporate, Sports, Client Relations

Jackie B.

Years in Hospitality Industry: 25+ years
Most Recent Role:Regional Sales Manager
Previous Role Experience: Regional Sales, Asst. Director of Sales, Sr. Sales Manager
Brand Experience: Hilton, Crowne Plaza, Independents
Management Company Experience: Interstate Hotels, Lodgian Hotel Corp, Pyramid Hotels, Destination Hotels, Salamander Resorts
Expertise: Business Development, Key Account Management, Group Sales, Markets include: Sports, National Association and Corporate with some SMERF

Clay B.

Years in Hospitality Industry: 17 years
Most Recent Role: Director of National Accounts (remote)
Previous Role Experience: Senior Sales Manager, National Sales Manager, Sales Manager
Brand Experience: Westin, Renaissance
Management Company Experience: Benchmark Hospitality, HEI Hotels & Resorts, Pyramid Hotel Group
Expertise: Business Development, Key Account Management, Association / Corporate / Social Accounts in Florida, Southeast, Midwest and Mid-Atlantic

Tracy M.

Years in Hospitality Industry: 17 years
Most Recent Role: Director of Sales & Marketing
Previous Role Experience: Regional Sales, Assistant DOS, Director of Natl. Sales, Senior Account Executive
Brand Experience: Hyatt, Radisson, Wyndham, Hilton, Holiday Inn, Sheraton
Management Company Experience: TM Hospitality Consulting
Expertise: Business Development, Key Account Management, Trend Forecasting, Competitive Set Analysis, Sales Leadership, Budgeting

Camille G.

Years in Hospitality Industry: 25 years
Most Recent Role: National Sales/Corporate Task Force
Previous Role Experience: DOS, National Sales, Business Development, Regional Sales, Senior Account Executive
Brand Experience: Hyatt, Hilton, IHG, Marriott, Independent Hotels
Management Company Experience: Interstate Hotels & Resorts
Expertise: Business Development, Key Account Management, Sales Leadership, Forecasting, Goals & Objectives

Lisa C.

Years in Hospitality Industry: 22 years
Most Recent Role: Senior Sales Manager, Group Sales, Marriott Caribbean & Latin America Resorts
Previous Role Experience: Account Executive
Brand Experience: Multiple Marriott Brands
Expertise: Multi-Property Sales, Business Development, Strategic Customer Solutions, Destination Marketing, Promotional Program Development

Amanda C.

Years in Hospitality Industry: 8 years
Most Recent Role: Group Sales Manager
Previous Role Experience: Catering Sales Manager, Social Media and Marketing Manager
Brand Experience: Marriott and Hilton
Expertise: Sales and Events Process, Social Media and Marketing initiatives to obtain additional revenue for hotel.

Catherine K.

Years in Hospitality Industry: 30 years
Most Recent Role: Director of Sales & Marketing
Brand Experience: Hilton, IHG, Omni
Management Company Experience: Carlson, Atrium Hospitality , Crestline Hotels & Resorts
Expertise: Sales Leadership, Direct Selling Experience: Business Travel, Group and Catering, Business Plan Development and Execution, Sales Recruitment and Training

James E.

Years in Hospitality Industry: 28 years
Most Recent Role: Senior Manager, Global Learning Solutions
Previous Role Experience: Senior Account Executive, Director of Business Travel, Senior Sales Manager, Director of National Accounts
Brand Experience: Ritz-Carlton, SLS, The W, Marriott, JW Marriott
Expertise: Multi-property Sales, Incentive Markets, Pharma Markets, Sports/Entertainment Markets, Local Corporate Account Development, Task Force

Lawrence C.

Years in Hospitality Industry: 30 years
Most Recent Role: Marketing and Digital
Previous Role Experience: General Manager, Director of Marketing
Brand Experience: Marriott, Residence Inn by Marriott, Renaissance
Expertise: Creative marketing, operations, ecommerce, social media, loyalty programs & development, partnerships

Tad N.

Years in Hospitality Industry: 18 years
Most Recent Role: Director of Group Sales
Previous Role Experience: Regional Sales, Senior Sales Executive
Brand Experience: Sheraton, Westin, Sofitel, Independent Hotel
Expertise: Pharmaceutical, Corporate, SMERF/Affinity, Association, Account Management, Competitive Market Analysis, Prospecting, Process Management, Travel Budget Management, Relationship Building

Shawna L.

Years in Hospitality Industry: 15 years
Most Recent Role: Nat’l Account Sales Manager
Previous Role Experience: Director of Sales & Marketing
Brand Experience: Embassy Suites, Homewood Suites, Marriott, Drury Hotels
Expertise: Strategic sales planning, CRM salesforce and Delphi, Budgeting & Forecasting, New business development, cross functional collaboration, Sales Leadership

VikkiAnn A.

Years in Hospitality Industry: 24 years
Most Recent Role: Business Transient Sales Mgr. and Corporate Group Sales Manager
Previous Role Experience: Multi-property Executive Meeting Manager, Senior Convention Service Manager
Brand Experience: Hilton, Doubletree, Westin, Sheraton
Expertise: Total Account Management (Group & Transient), Multi Property Sales, New Market Development, Citywide Convention Markets, Event Planning

Anthony V.

Years in Hospitality Industry: 20 years
Most Recent Role: Director of Catering & Conference Services
Previous Role Experience: Senior Catering Sales Manager, Social Catering Sales Manager, Banquet Server, Banquet Houseman
Brand Experience: Hilton, Sheraton and Hyatt
Management Company Experience: Interstate, Sage, Davidson, Dimension Development, Pyramid
Expertise: All markets in Catering, Social Events, Budgeting, Forecasting

Denise H.

Years in Hospitality Industry: 21 years
Most Recent Role:Account Manager Field Marketing
Previous Role Experience: Account Manager, Senior Account Executive, Senior Associate Marketing Services, Marketing & eCommerce Manager
Brand Experience: JW Marriott, Marriott, Renaissance Hotels, Courtyard, SpringHill Suites, Fairfield, AC Hotels, Residence Inn, TownePlace Suites, Embassy Suites, Hotel Indigo
Management Company Experience: White Lodging, RD Olson, Hospitality Ventures Management Group
Expertise: New Hotel Openings, Renovations & Re-Openings, Marketing Planning & Budgeting, Project Management, Digital Marketing, Experience working in markets across the US (including Hawaii), as well as Canada

Chris S.

Years in Hospitality Industry: 7 years
Most Recent Role: Group Sales Manager
Previous Role Experience: Catering Sales, Event Management
Brand Experience: Marriott (several within the corporation), Choice (Ascend Collection)
Management Company Experience: Meyer Jabara
Expertise: All Social Catering, Especially Weddings, International Groups and Meetings, Tour/Travel, Association, Corporate, Non-Profit, Government

Michael N.

Years in Hospitality Industry: 28 years
Most Recent Role: Citywide Sales Executive – Marriott International
Previous Role Experience: Director of Association Sales, Senior Sales Executive, Director of Sales
Brand Experience: Marriott, Adam’s Mark
Expertise: Major convention hotels and destinations, Citywide market, Account management, Association market, mentoring, sales prospecting

Bettina L.

Years in Hospitality Industry: 8 years
Most Recent Role: Senior Catering Sales Executive
Previous Role Experience: Catering Sales Executive, Event Manager, Sales Coordinator, Event Specialist
Brand Experience: Marriott Marquis, JW Marriott, Courtyard by Marriott
Expertise: Hotel Opening and Pre-Opening, Corporate Catering Sales, Social Catering Sales, Large Group and Citywide Event Management, Social Event Management, Group Sales, CVB Relationship Management, Convention Hotel

Liliana R.

Years in Hospitality Industry: 12 years
Most Recent Role: Director of Leisure Sales
Previous Role Experience: Senior Sales Manager, Business Development. Sales Manager, Travel Industry
Brand Experience: Diplomat, Mandarin Oriental
Expertise: Luxury hotel sales, Tour & Travel, wholesale, consortia, Business Travel, special promotions, Latin American markets

Christina M.

Years in Hospitality Industry: 21 years
Most Recent Role: Catering Sales Manager
Previous Role Experience: Director of Catering & Convention Services, Convention/Event Services Manager and Catering Sales Manager
Brand Experience: Hyatt, Hilton, Wyndham, Holiday Inn, Radisson and Omni
Management Company Experience: Marcus, GF Management, CoralTree, Boykin Management, Interstate and Ambridge
Expertise: Forecasting, Budgeting, Marketing Plans, Menu Customization, Menu Pricing and Development, Competitive Set Analysis, SWOT Analysis, Catering Leadership, Key Account Management, Business Development, Markets: Corporate, SMERF, Association, Weddings (including South Asian Weddings)

Andrea W.

Years in Hospitality Industry: 15 years
Most Recent Role:Field Marketing Manager, New Builds and Repositions, Americas
Previous Role Experience: Marketing and Ecommerce Manager, Marketing Coordinator, Sales Coordinator
Brand Experience: All 30 brands within Marriott International
Expertise: MidAtlantic, SouthEast, East, Charlotte, Americas; Brand Management, Budget Planning, Marketing Plan Development & Execution; Leadership Responsibilities, Cross-functional Communication, Search Engine Optimization, Creative Marketing, SalesForce, Email Marketing, Social Media Strategy, Campaign Support, Project & Time Management, Presentation Development & Delivery, Strategic & Critical Thinking, Website Maintenance, Photo & Video Shoot Planning, Copywriting, PR

Nasir Z.

Years in Hospitality Industry: 20 years
Most Recent Role: Task Force General Manager
Previous Role Experience: Hotel Manager, F&B Director, Director of Operations, Regional F&B Director
Brand Experience: Hilton, Sheraton, Marriott, Holiday Inn, Doubletree, Aloft, IHG, Four Seasons
Management Company Experience: Integrated Hotel Solutions, NZ Hospitality
Expertise: Multi Hotel GM, Food & Beverage, Finance/cost Control, Guest Service, Room Opperations, Recruiting, Strategic Planning

Betty Ann L.

Years in Hospitality Industry: 30 years
Most Recent Role: Senior Sales Manager
Previous Role Experience: Director of Sales, Sales Manager
Brand Experience: B Resorts, Holiday Inn, Hilton, Wyndham
Expertise: Business development, association, corporate, government, and social accounts, outside cold calling, local market development

Sarah V.

Years in Hospitality Industry: 14 years
Most Recent Role: Account Manager, Promotions & Campaign Management with Marriott International
Brand Experience: Marriott International
Expertise: All Aspects of Digital Marketing, Media Buying, Marketing Plan Development, Marketing Strategies, Marketing Budgets, Promotions & Campaign Management

Maria A.

Years in Hospitality Industry: 7 years
Most Recent Role: Market Senior Marketing Manager
Previous Role Experience: Senior Marketing Manager, Public Relations & Marketing Manager, Marketing Coordinator
Brand Experience: Conrad Hotels, InterContinental Hotels, Waldorf Astoria, JW Marriott, Fairfield Inn, Courtyard Marriott, Springhill Suites
Expertise: All Aspects of Digital Marketing, Social Media Management, Content Marketing, Graphic Design, Marketing Budgets, Promotions & Campaign Execution

Gary F.

Years in Hospitality Industry: 30 years
Most Recent Role: Corporate Task Force Senior Sales @ Westin Waterfront Boston (Transition)
Previous Role Experience: DOS, Group Sales (all markets), Executive Meting Manager, Business Transient and Tour & Travel
Brand Experience: Marriott Hotels & Resort (Marriott, Starwood and Marriott Luxury Collection Hotel 5 diamond), Hilton Hotels & Resorts (Doubletree Hotels), Westin Hotels & Resort, Hyatt Regency, IHG (Crowne Plaza), Renaissance and Radisson Hotels
Management Company Experience: Interstate Hotels & Resort (Ambridge Hospitality)
Expertise: Marriott Ci/Ty, Delphi FDC, Sales Leadership, Booking Business and Budgeting

Daryn B.

Years in Hospitality Industry: 12 years
Most Recent Role: Senior Sales Executive
Previous Role Experience: Sales Specialist, Senior Events & Sales Manager
Brand Experience: Marriott, Renaissance, Ritz-Carlton, JW Marriott
Expertise: B2B Business and sales development, Luxury brand customer service, Catering sales, 9 time Golden Circle award winner

Felicie D.

Years in Hospitality Industry: 23 years
Most Recent Role: Corporate & Travel Industry Sales Manager
Previous Role Experience: Catering Sales Manager, Conference Services Manager, VIP Guests Relations, F&B Coordinator
Brand Experience: Four Seasons Hotels and Resorts, Rosewood, One & Only, Accor
Expertise: Business Development: Leisure and Corporate Markets, Luxury Hospitality, Negotiation Skills with an Emphasis on Relationship Building and Customer Satisfaction, Pre-Opening, Key Account Management, North American Market: NYC, Dallas, Los Angeles, Chicago

Allison L.

Years in Hospitality Industry: 12 years
Most Recent Role: Group and Catering Sales Leader
Previous Role Experience: Regional Sales, Sales Specialist, Special Projects
Brand Experience: Marriott, Sheraton, Renaissance, JW Marriott, W, Westin, Gaylord, Le Meridian, Courtyard, Residence Inn, SpringHill Suites, and TownePlace Suites
Expertise: Group and Corporate Events, Special Projects, Sales Leadership, Key Account Sales Manager, Training and Development

Abe L.

Years in Hospitality Industry: 18 years
Most Recent Role: Senior Sales Manager
Previous Role Experience: Destination Sales Executive, Director of Sales, Account Executive, Sales Manager
Brand Experience: JW Marriott, Hyatt, Marriott, Aloft, Westin, Courtyard
Expertise: SMERF and Association Markets, Tour & Travel, Prospecting and Solicitation, Sales Strategy, Sales Leadership, Multi-Property

Lisa M.

Years in Hospitality Industry: 20+ years
Most Recent Role: Market Senior Account Executive, Marriott IndyPlace
Previous Role Experience: Director of Sales & Marketing, Cluster Group Sales Manager
Brand Experience: Marriott, JW Marriott, Radisson, Crown Plaza
Management Company Experience: White Lodging Services, Bass Hotels & Resorts
Expertise: Pre-opening, National Associations, Market Sales, Multi Hotel Sales

Marisa D.

Years in Hospitality Industry: 25 years
Most Recent Role: Director of Sales, Westin Bonaventure
Previous Role Experience: Director of Sales & Marketing, Associate Director of Sales, Sales Manager, National Sales, General Manager, AGM, Independent Consultant
Brand Experience: Marriott, Starwood, Hilton, Hyatt
Management Company Experience: Interstate, Rim, Crestline, Evolution
Expertise: Setting up sales plans (deployment, marketing, team building, training, systems implementation, emarketing, coaching); Sales: convention, BTS, group (association, corporate, wholesale, SMERF, government) 10-150 rooms on peak, FIT, all geo markets

Results through expertise, resources, and collaboration.

When you hire an EproDirect team member you’re also getting the collective experience and resources of all of our sales & marketing team members and the skills and resources they bring with them.

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